The Wise Investment – Employee Training
Employee training is essential to any business, but it requires planning and careful management to ensure that time and resources invested in the program are used wisely. Employee training can reduce costly errors and the loss of company reputation and consumer trust. It also boosts morale, job satisfaction, and loyalty among workers.
Training programs often include technical training and information on corporate culture, but they also must include a defined goal that produces desirable changes in employee behavior and productivity. Ideal performance or behavior should be determined first after reviewing the daily responsibilities of each position, and employees can provide feedback on what training they feel they need to improve their own performance.
However, new employees should be judged not on the ideal performance for their position but on their level of experience and educational background, allowing the worker time to grow into their position. Competency models can be used by trainers to determine how well tasks are performed and what changes to training materials are necessary.
Experts also indicate that administrative staff should be informed of technical aspects of the company’s main work. Once goals are identified, training materials need to be molded to those standards, including the use of lectures, textbooks, or other methods. Employees also should be able to provide feedback through quizzes and questionnaires, which employers can use to improve training programs.
Call a senior consultant with Ember Carriers at (513) 984-9333 for a no cost, no obligation strategy session to learn how you can an effective, custom development program for your employees.